Return & Refund Policy
At Campuskode Learnings, we are committed to delivering highquality digital products, including corporate-level training courses. Our Refunds and Returns Policy outlines the process, conditions, and timeframes for requesting refunds or returns. As we sell digital products, we aim to be transparent and fair, while protecting the interests of both our customers and our business.
1. Digital Products Covered
This policy applies to all digital products sold on Campuskode.com, including but not limited to courses, e-books, and downloadable educational materials.
2. No Returns or Exchanges
Due to the nature of digital products, all sales made on Campuskode.com are final. Once the digital product has been delivered or accessed, it cannot be returned or exchanged. Please ensure you review all product details and specifications before completing your purchase.
3. Refund Policy
We offer refunds under limited circumstances:
Eligibility for Refund: Refunds are only granted if you have not accessed or downloaded the digital product. If the product has been accessed, no refund is possible.
Technical Issues: If you experience technical issues that prevent access to the product, we will work to resolve the issue. If the issue cannot be resolved within a reasonable time frame, you may be eligible for a refund, provided you inform us within 7 days of your purchase.
Duplicate Purchases: In the event of accidental duplicate purchases, please contact us within 7 days to request a refund for the duplicate transaction.
4. Refund Process
To initiate a refund request, follow these steps:
Contact Us: Send an email to our customer support at campuskodelearnings@gmail.com with the following details: Your full name, Email used for the purchase, Order number, Reason for the refund request.
Review Process: Our team will review your request and determine if you are eligible for a refund based on the conditions outlined in this policy. You will receive an email notifying you of the outcome within 5 business days.
Refund Approval: If approved, your refund will be processed through the original payment method within 10 business days of approval. Please note that your bank or payment provider may take additional time to reflect the refund in your account.
5. Fees or Costs Involved
Transaction Fees: In some cases, a processing fee may be deducted from your refund to cover transaction costs (such as bank or payment gateway charges). We will notify you if such fees apply. Currency Conversion Fees: For international transactions, currency conversion fees charged by your payment provider will not be refunded.
6. Conditions for Refunds
Refunds will not be granted for dissatisfaction with course content or if the product was purchased by mistake after it has been accessed or downloaded. Any refund requests beyond 7 days from the date of purchase will not be considered.
7. Contact Information for Customer Support
If you have any questions regarding our Refunds and Returns Policy or require further assistance, please contact us at: Email: campuskodelearnings@gmail.com, Registered Office: No 14 Kumar Street, Kanchipuram - 631501, India
8. Modifications to the Policy
We reserve the right to modify this Refunds and Returns Policy at any time. Any changes will be posted on this page, and the effective date will be updated accordingly.